News & Alerts

We're excited to officially open the doors to our new Dallas/Fort Worth TruGrocer branch! Our new location offers a fresh, modern space built with our members in mind, making it easier than ever to stop in and take care of your financial needs. Come celebrate with us and check out your new branch!

Criminals are using a new trick called “Email and Text Bombing” to hide fraud. They may send hundreds of emails or text messages in a short time to overwhelm their target. While the victim is distracted by the flood of messages, the fraudsters will try to access their accounts to make unauthorized withdrawals, transfers, and/or purchases.

If you suddenly receive a large number of unexpected emails or text messages:

• Don't ignore them.
• Check your bank, credit card, and online accounts for suspicious activity.
• Review any fraud alerts or security notifications from companies you do business with.
• Change your passwords if you believe an account may have been compromised.
• Contact TruGrocer (and any other financial institutions you may use) immediately if you notice unauthorized transactions.

Staying alert and responding quickly can help prevent financial losses. If you believe you've been targeted by a scam, report it to us here at TruGrocer as soon as possible by calling our Toll Free 24HR Assistance at 1-855-320-6460.

We’re thrilled to announce the grand opening of our new TruGrocer branch in Florida!  This new location marks a significant milestone for us as we move from our older branch to a more modern and convenient space. Join us in celebrating this new chapter and come check out our new space!

Discover the power of financial knowledge. Our educational materials and resources will empower you to make informed decisions about your financial future. They might make you laugh as well!  What would you like to learn about today?

A government imposter scam is a type of fraud where scammers pretend to be officials from government agencies like the IRS, Social Security Administration, Medicare, or even law enforcement. They often contact you via phone, email, text, or social media, claiming you owe money, need to provide personal information, or are entitled to a benefit. Their goal is to steal your money or personal information.

Like most of these scams the victims are kept on the phone and in a state of panic unable to text or phone a friend. They are then directed to their financial institution to withdraw funds and then to a “Bonding Kiosk” which is just to a Crypto Kiosk like CoinMe.

As a reminder, a government agency will NEVER request cryptocurrency as a form of payment.

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