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Coronavirus and Pandemic Preparedness

Coronavirus and Pandemic Preparedness

Amid ongoing concerns about the Coronavirus COVID-19, TruGrocer is closely monitoring the latest reports from the Centers for Disease Control (CDC), World Health Organization (WHO), and U.S. Government, state and local authorities to make proactive decisions regarding our Pandemic Preparedness Plan that has been in place for many years.  Click for more...

To All Grocery Workers... Thank You!!!

To All Grocery Workers... Thank You!!!

Grocery industry workers, serving at both the retail store and Distribution Center levels, have a lot of worries – exposure to a complicated virus, long hours, little rest, and an abundance of stress as they work to keep customers, co-workers, themselves and their loved ones healthy and safe.

TruGrocer Federal Credit Union, which serves nearly 30,000 grocery industry workers across the United States, has options available to help members navigate financial difficulties caused by COVID-19.  While many grocery industry workers have not had lost income themselves, they may live in households where family members have lost a job, had their hours reduced, or have incurred other unexpected hardships. 

Options available include:   loan payment skips, waiving loan late fees, waiving penalties for the early withdrawal of a Share Certificate, and a special 15-month personal loan program where the first payment is not due for 90 days.   Please contact your branch for more details.

The brave grocery industry workers, who are laboring so hard to help their communities, deserve our heartfelt thanks, appreciation and support.

Card Controls and Transaction Alerts for Debit Cards

Card Controls and Transaction Alerts for Debit Cards

Debit Card Security Features:  Card Controls are now available on CU OnLine and TruGrocer's Mobile App to protect your Debit Card.  You set your card as "active" only when you want to do transactions.  You set declines, text alerts and email notifications based on your needs.  Logon to CU OnLine> Additional Services> Card Controls or logon to the TruGrocer Mobile App and select Card Controls from the main menu to add these protections to your Debit Card!

Equifax Data Breach - Helpful Tips to Protect Your Identity

Equifax Data Breach - Helpful Tips to Protect Your Identity

Member confidential financial information is of the utmost importance and we want to assure you that your account information at TruGrocer Federal Credit Union is secure.  Even though the Equifax security issue is NOT a breach of TruGrocer, click here for some helpful tips to protect your identity and protect yourself from fraud.

Use FREE eStatements to Avoid Paper Statement Fee

Use FREE eStatements to Avoid Paper Statement Fee

CU OnLine delivers your electronic statement quickly, safely and conveniently.  This will reduce the clutter in your mailbox, help the environment, avoid mail theft and save yourself some cash.  Sign up today to avoid the $2.00 fee per paper periodic statement.

Energy Smart Hybrid Loan Program

Energy Smart Hybrid Loan Program

Purchase a qualifying hybrid vehicle and receive TruGrocer’s full interest rate relationship discount. Check out the hybrid options at www.fueleconomy.gov

Don't Get Hooked by a "Phishing" Scam

Don't Get Hooked by a "Phishing" Scam

Delete emails you receive requesting to update account information with your Credit Union.  TruGrocer never sends emails requesting your Credit Union account number, password, PIN or other personal identity information.