TruGrocer
Federal Credit Union
YOUR
SHARE DEPOSIT ACCOUNT TERMS AND CONDITIONS, ELECTRONIC
FUND TRANSFERS,
FUNDS
AVAILABILITY, TRUTH-IN-SAVINGS, PRIVACY AND ACCOUNT AGREEMENT
YOU
SHOULD KEEP THIS DISCLOSURE STATEMENT FOR FUTURE REFERENCE
Dear
Credit Union Member:
This
disclosure statement contains the rules which govern, where appropriate, your
share account at the Credit Union. Unless it would be inconsistent to do so,
words and phrases used in this disclosure statement should be construed so that
the singular includes the plural and the plural includes the singular. Elsewhere
in this disclosure statement, you will find a schedule of the applicable
dividend rates, methods of calculation, minimum balance requirements and fees.
Please read this information carefully; continued use of your share account with
us after receipt of this disclosure statement means you agree to these rules,
you agree to pay the fees listed, and you give us the right to collect the fees,
as earned, directly from your account balance. If you have any questions about
the information contained in this disclosure statement, please call your branch
office at the phone number listed in this disclosure statement.
Much
of our relationship with our credit union members is regulated by state and
federal law. The body of law is too large and complex to be reproduced here. The
purpose of this disclosure statement is to summarize the rules applicable to the
more common transactions and establish rules for certain events or transactions.
We may permit some variations from this standard agreement, but any such
variation must be agreed to in writing in a written form acceptable to credit
union management.
In
this disclosure statement, the words "WE", "
In
this disclosure statement, "Share Draft Account" means your checking account and
"Share Draft" means check.
LIABILITY
- You agree to the terms of your credit union share account and the schedule of
fees that may be imposed. You authorize us to deduct fees directly from your
account balance. You also agree to pay additional reasonable charges we may
impose for services you request which may not be outlined in this disclosure
statement. You and any joint owner you have signed on your account also agree to
be liable for any account deficit resulting from charges or overdrafts, whether
caused by you or another authorized to withdraw or write share drafts on your
account, and the costs we incur to collect the deficit, including, to the extent
permitted by law, our reasonable attorneys’ fees.
DEPOSITS
- We will make funds from your deposits available to you on the same business
day we receive your deposit provided that deposit is made prior to 3:00 p.m. on
a business day that we are open. Any deposits made in foreign currency will be
at the exchange rate in effect upon final collection in U.S. dollars. We reserve
the right to place a hold on your deposit if we have reason to believe that the
item you have deposited will not be paid. If we delay your ability to withdraw
funds, we will notify you in accordance with our Funds Availability Schedule as
presented later in this disclosure statement. The Credit Union will not accept
stale dated or improperly endorsed checks for deposit.
WITHDRAWALS
- You may withdraw available funds in your account by calling your credit union
branch office and requesting that a check be mailed to your address of record,
by visiting your branch office in person, by writing a share draft or initiating
a bill payment transaction against funds available in your Share Draft Account
and/or Overdraft Protection Line-of-Credit, by telephoning the Electronic Teller
(E.T.) using a touch tone phone and your personal identification number (PIN) to
request a transfer or check, by accessing CU OnLine
with a personal computer via the Internet using your password and PIN to request
a transfer or check, by accessing a Quick Cash Dispenser (QCD) at limited
locations using your PIN to request a transfer or cash withdrawal, or by
accessing a CO-OP, MASTERCARD, PLUS, or STAR network Automated Teller Machine
(ATM) or Point Of Sale (POS) register using your ATM/POS/Debit card and PIN or
signature to withdrawal cash or make a purchase against funds available in your
Share Draft Account and/or Overdraft Protection Line-of-Credit. Any joint owner
or signer on your account also has the right to withdraw funds. The fact that we
may overdraw your account to pay an item presented for payment does not obligate
us to do so.
We
reserve the right to refuse a withdrawal request or transfer request which is
attempted by any method not specifically permitted or that exceeds any frequency
limitation. In accordance with the Federal Credit Union Act, we may require up
to 60 days notice for withdrawal of funds. We may refuse a withdrawal request if
satisfactory identification has not been produced. Limitations for each account
type are presented in the Truth-in-Savings section of this disclosure
statement.
OWNERSHIP
OF ACCOUNT & DESIGNATION OF BENEFICIARY
- When you join TruGrocer Federal Credit Union you will be designated as the
primary shareholder. You have the option of naming a joint owner on your primary
share account. A joint owner named on
the primary share account will be considered a joint owner on all other share
accounts at the Credit Union except the Share Draft Account and Individual
Retirement Accounts. A separate joint owner/account signer agreement will be
maintained for Share Draft Accounts. Joint owners are not allowed on Individual
Retirement Accounts. A joint owner named
on the primary share account who qualifies for membership, as listed in the
Membership Requirements section, will be considered a Joint Member having the
rights that the Primary Member has, including the right to deposit, withdraw,
make and repay loans, obtain any information and close the account. A joint owner named on the primary share
account who does not qualify for membership, will be considered a Joint
Shareholder having only the right to deposit, withdraw and obtain information on
the account. A Joint Shareholder does
not have the right to vote, make or repay loans or to close the account. In the event of death of the Primary Member,
the account will have to be closed if the Joint Shareholder is not in the Credit
Union’s field of membership. Once a
joint owner is added to an account, that name cannot be removed without the
joint owners signature. The beneficiary named on your
membership application will receive any benefits paid under the Life Savings
Insurance Contract. You must notify us in writing if a beneficiary change is
required on your account. A separate beneficiary listing is required for IRA’s.
STOP
PAYMENTS
- We will allow you to place a stop payment order over the phone provided the
item in question has not been paid. You must return the signed stop payment
voucher within ten days of placing the stop payment or the stop payment order
will be removed. A release of the stop payment request may be made only by the
person who initiated the stop payment. If you request a cancellation of a cashiers check that has been issued from your account due to
the check being lost in the mail, and that cashiers check is later presented for
payment, you assume full responsibility and we have the right to charge back the
cashiers check against your account. If the funds are not available in your
account, you agree to reimburse us immediately upon our written or verbal
notification.
TELEPHONE
TRANSFERS
- You may transfer funds between your share accounts by telephone, CU OnLine or via the Electronic Teller provided you do not
exceed any frequency limitations, minimum balance requirements or conditions
specific to a particular share account. Limitations are presented in the
Truth-in-Savings and Electronic Fund Transfers sections of this disclosure
statement.
ONLINE
ELECTRONIC MAIL CAPABILITIES AND LIMITATIONS
- The Credit Union will not immediately receive and review OnLine electronic mail messages
that you send and WILL NOT process requests for funds transfers received in this
manner. If a request requires immediate attention, contact your Credit Union
branch directly by telephone or in person.
AMENDMENTS
& TERMINATION
- From time to time we may amend the terms and conditions on your account. If we
make changes in our terms and conditions we will give you reasonable notice
either in writing or, if appropriate, by posting notices. You may close your
credit union account or discontinue a service by sending a written request to
your branch office or in person. We may close your account or discontinue a
service without notice if you abuse an account or service in any way or if your
account balance drops below the minimum amount required for
membership.
STATEMENTS
- You will receive statements on your account at least quarterly and in some
cases monthly. You must examine your statements and notify us promptly of any
discrepancy on your account. To protect your rights, you must contact us in
writing within 60 days from the date of your statement. You may phone us to
report a discrepancy, but doing so will not preserve your rights. When you
write, you must provide your name and account number, the dollar amount of the
suspected error and the reason you believe there is an error. If you do not
follow the proper procedures of notification, you may not assert a claim against
us for any loss that you incur.
CHANGE
OF ADDRESS
- You must notify us in writing of your change of address. Change of address
requests will not be accepted over the telephone.
DIRECT
DEPOSIT
- You may sign up to have your Employers payroll, Social Security benefit or Tax
refund directly deposited to your account. If for any reason we deposit funds to
your account that have been deposited in error, you authorize us to deduct this
amount from your account without prior notice.
STATUTORY
LIEN - If
you are in default on a financial obligation to us, federal law gives us the
right to apply the balance of shares and dividends in your account(s) at the
time of default toward your outstanding obligation. Once you are in default, we
may exercise this right without further notice to you.
SET-OFF
- You agree that we may, without prior notice and when permitted by law, use the
funds in this account against any due and payable debt owed to us now or in the
future. The right of set-off does not apply to Individual Retirement Accounts.
We will not be liable for the dishonor of any share draft when the dishonor
occurs because we set-off a debt against your account. You agree to hold us
harmless from any claim arising as a result of our exercise of our right of
set-off.
DIVIDENDS
- Dividends are paid on all share accounts except the Share Draft Account and
are compounded daily and paid to the account monthly using the daily balance
method, which applies a daily periodic rate to the balance in the account each
day. Dividends are paid from current income and available earnings after
required reserve transfers and therefore cannot be guaranteed or declared prior
to the end of the dividend period. Dividends begin to accrue on the business day
deposits are made to your accounts. Accounts will not accrue a dividend for any
day that the account balance drops below the minimum balance requirement. For
specific rate information, refer to the Truth-in-Savings section of this
disclosure statement.
MEMBERSHIP
REQUIREMENTS
- You must complete and sign an Application for Membership and work regularly in
the grocery and supermarket industry in the
SUSPENDED
SERVICES
- We may suspend services to any member who has caused
a loss to the Credit Union, i.e.: loan charge off, bad check, etc… If service is
suspended, it will be re-instated upon remedy of the loss.
COLLECTION
COSTS ON OVERDRAWN ACCOUNTS
– If any of your accounts become overdrawn for any reason, and it is necessary
for us to initiate collection action to recover the amount overdrawn, you agree
to pay the costs of recovery, including non-exclusively, outside collection
fees, collection agencies, costs and reasonable attorneys’ fees.
CREDIT
UNION BUSINESS DAY
- Our business days are Monday through Friday, excluding holidays.
TELEPHONE
NUMBERS & ADDRESSES
- If you need to contact us, call or write:
LEGAL
NOTICE ADDRESS
: TRUGROCER FEDERAL CREDIT UNION, ATTN: LOAN
SERVICING OFFICER,
DALLAS/FT.
WORTH:
1327 BROWN TRAIL,
LOS
ANGELES:
ELECTRONIC
TELLER: (208)
343-1035
WEBSITE: http://www.trugrocer.com/
We are
committed to providing you with competitive products and services to meet your
financial needs, which necessitates that we share information about you to
complete your transactions and to provide you with certain financial
opportunities. In order to do so, we have entered into agreements with other
companies that provide either services to us or
additional financial products for you to consider. Under these agreements, we
may disclose information we collect, as described below, to companies that
perform marketing or other services on our behalf or to other financial
institutions with whom we may have joint marketing
agreements.
To
protect our members' privacy, we only work with companies that agree to maintain
strong confidentiality protections and limit the use of the information we
provide. We do not permit these companies to sell
information to other third parties.
Information
We Collect
We
collect nonpublic information about you from some or all of the following
sources:
Information
we receive from you on membership and loan applications and other forms, such as
your name, address, social security number, assets and
income;
Information
about your transactions with us, our affiliates, or others such as your account
balance, payment history, parties to transactions and credit card
usage;
Information
we receive from a consumer reporting agency, such as your creditworthiness and
credit history; and
Information
obtained when verifying the information you provide on an application or other
forms, such as from your current or past employers or from other institutions
where you conduct financial transactions.
Information
We Disclose
We may
disclose some of the information we collect as described above to companies that
perform marketing services on our behalf or to other financial institutions with
whom we have joint marketing agreements. We may also disclose information about
you under other circumstances as permitted or required by
law.
If you
terminate your membership with TruGrocer Federal Credit Union, we will not share
information we have collected about you, except as permitted or required by
law.
Our
Security Measures
We
restrict access to nonpublic information about you to those employees who need
to know that information to provide products or services to you. Our employees
are trained in the importance of maintaining confidentiality and member privacy.
We maintain physical, electronic and procedural safeguards that comply with
Federal regulations and leading industry practices to safeguard your nonpublic
personal information.
ELECTRONIC
FUND TRANSFERS-
YOUR
RIGHTS AND RESPONSIBILITIES
The
Electronic Fund Transfers we are capable of handling are indicated below, some
of which may not apply to your credit union account. Please read this list over
very carefully to determine the services available to you and your rights and
obligations for these transactions.
Each
member who transfers funds through an electronic device agrees to be bound by
Regulation E, The Electronic Funds Transfer Act, and all other rules and
regulations which may govern such transfer or withdrawal.
Any
wire transfer sent or received may involve Fedwire
and, therefore, will be subject to the provisions of the Federal Reserve
Regulation J.
In
this disclosure statement "E.T." refers to the Electronic Teller system, "PIN"
means Personal Identification Number, "CARD" refers to any access card issued to
you, "TRANSFER" refers to any transaction completed through the Electronic
Teller, CU OnLine, Bill Payer, QCD or deposits,
transfers and withdrawals initiated by a third party, "ATM" refers to any
Automated Teller Machine, "POS" refers to a Point-of-Sale transaction, “Debit”
refers to a MASTERCARD debit transaction and "QCD" refers to a Quick Cash
Dispenser (available at limited locations). "CU Online" refers to personal
computer Credit Union access through the Internet,
"Bill Payer" refers to bill payment services.
Separate
Personal Identification Number’s (PIN’s) are issued to
access different electronic delivery services. When a membership account is
opened a PIN is issued to access E.T. and the QCD. A separate PIN is issued to
access ATM and POS devices with an ATM/POS/Debit Card. The E.T./QCD PIN, along with an additional Password, is required to
access CU OnLine.
E.T.
may be accessed 24 hours a day by calling (208)343-1035 or (800)392-3328. Toll
free usage is limited to 20 minutes per month. Usage in excess of 20 minutes per
month will result in a penalty fee of $1.00 per each minute in excess of 20
minutes. This fee will be assessed on the last day of the month and will be
charged to your regular share account. If funds are not available in your
regular share account, we may charge another share account. The amount of the
charge will appear on your statement of account.
CU
OnLine may be accessed 24 hours a day by your personal
computer through the Internet at www.trugrocer.com. The posting of transactions
may be delayed on CU OnLine in the evening hours
during Host Maintenance. Once the Host Maintenance period has ended the
transactions will automatically post.
TYPES
AND LIMITATIONS OF TRANSFERS
- You may use E.T. from a touch tone phone or CU OnLine on the Internet to do the following transactions: 1)
account balance inquiries, 2) transfer funds between share accounts, 3) request
a withdrawal check to be mailed from a share account, 4) transfer funds from a
share account to make a loan payment, 5) find out your last direct payroll
deposit and the date of the deposit, 6) check to see if a share draft has
cleared your account, 7) modify bill payment transfers to participating
merchants you have authorized once you have signed up for the Bill Payer
service.
You
may use the QCD at limited locations to do the following transactions: 1)
account balance inquiries, 2) transfer funds between share accounts, 3) request
a cash withdrawal from a share account or an overdraft line-of-credit, 4) transfer funds from a share account to make a loan
payment.
Access
and Limitations.
You may access your account via E.T., the QCD or CU OnLine as often as you like. Withdrawals from Individual
Retirement Accounts and Club Accounts are not allowed through E.T. the QCD or CU
OnLine and withdrawals from Money Market Share
Accounts are limited to six per month. Line-of-credit add-ons are not allowed
through E.T. and pre-authorized withdrawals initiated by a third party are
allowed only on your Share Draft Account.
You
may use your Credit Union ATM/POS/Debit Card at CO-OP, MASTERCARD, PLUS and STAR
networks’ ATM machines and POS cash registers for cash withdrawals or purchases
from your Share Draft Account or an Overdraft Line-of-Credit. ATM
machines can also be used by all
cardholders to obtain balances, transfer funds or make withdrawals from your
Primary Share (S1) and your Share Draft (S4) account. Funds can be deposited to your Share Draft
(S4) account ONLY through CO-OP
network ATM’s that accept deposits.
You may
access funds in your Share Draft Account and Overdraft Protection Loan with your
ATM/POS/Debit card using your PIN or signature where MASTERCARD Debit is
accepted. Some merchants may transmit an
authorization for purchases made with the MASTERCARD Debit that require a
signature rather than a PIN and may be initiated as a “credit” transaction. Once approved, the credit union will hold the
amount of that authorization against funds in your Share Draft account or
Overdraft Line-of Credit until the completed transaction is submitted by the
merchant or three (3) days, which ever occurs first. Some merchants, such as Hotels/Motels &
Rental Car Agencies, may transmit an authorization for an
“estimated/anticipated” amount that may exceed the final submitted
transaction. While the funds are on hold
for an authorization, they are not available for withdrawal by any means. There will be an overdraft fee, as listed in
the Fees and Service Charges section of
this disclosure, if your Share Draft account is overdrawn due to a Debit
transaction. Withdrawal
limitations may vary between networks and individual machines. Your maximum per day withdrawal limit is
$1,500 or your available balance, whichever is less, up to 12 transactions per
day. We reserve the right to adjust your
maximum per day withdrawal limits from time to time. Transactions in a currency other than U.S.
Dollars will be converted into U.S. Dollars.
The currency conversion rate used on the processing date may differ from
the rate that would have been used on the purchase date or the cardholder
statement posting date. You agree not to
use your card for illegal gambling or any other illegal purpose. Display of a payment card logo, such as an
online merchant, does not guarantee that the transaction is lawful in your
jurisdiction.
Some
of the above transactions will not be allowed on some share
accounts.
Wire
Transfers.
The cut off time for receipt and processing of outgoing domestic wire transfer
requests is 3:00 p.m. Mountain Standard Time and 1:00 p.m. Mountain Standard
Time for international wire transfer requests.
If
a beneficiary of a wire transfer is identified by name and account number, final
payment may be made on the basis of the account number even if the number
identifies a person different than the named beneficiary. This means that you
will be responsible to the credit union if the funds transfer is completed on
the basis of the identification number you provided.
If
a financial institution is identified by name and routing number, final payment
may be made on the basis of the routing number even if the number identifies a
different financial institution. This means that you will be responsible for any
loss or expenses incurred by a receiving bank which executes or attempts to
execute the payment order in reliance on the identifying number you
provided.
We
may establish, from time to time, security procedures to verify the authenticity
of a payment order. You will be notified of the security procedure, if any, to
be used to verify payment orders issued by you or for which your account will be
liable.
Pre-authorized
Transfers.
You may arrange for certain direct deposits to your Share Draft Account. You may
also arrange to make certain payments by authorizing certain merchants to
withdraw from your Share Draft Account. For example, you may arrange with an
insurance company or mortgage company to automatically withdraw monthly payments
due to them. Bill payment transfers scheduled and initiated under the Bill Payer
product are not considered pre-authorized transfers.
Electronic
Check Conversions.
You may authorize certain merchants to convert a share draft into an electronic
funds transfer and electronically collect a charge in the event the draft is
returned insufficient funds.
CHARGES
- We do not charge for direct deposits to your accounts or pre-authorized
withdrawals from your accounts. There are no charges assessed for E.T. usage
other than the penalty fee assessed for excessive toll free usage. There are no
charges assessed by us for ATM or POS transactions. If you use an ATM/POS
terminal that is not operated by us, you may be charged a fee by the operator of
the machine and/or by an automated transfer network. There are no charges
assessed for CU OnLine access. There is a $5.00
monthly charge for the Bill Payer service which includes up to 10 payments per
month with additional payments costing $0.40 each. The Bill Payer charge will be
assessed on the last day of the month and will be charged to your Share Draft
Account. There is a $15.00 charge for domestic wire transfers and a $30.00
charge for international wire transfers that originate from TruGrocer Federal
Credit Union. You will be notified in writing of any changes to these charges
prior to the changes taking effect.
RIGHT
TO RECEIVE DOCUMENTATION OF TRANSFERS
-
E.T.
Transactions.
All E.T. transactions will be identified as such on your monthly
statement.
CU
OnLine
Transactions.
All CU OnLine transactions will be identified as such
on your monthly statement.
Bill
Payer Transactions.
All Bill Payer transactions will be identified as such on your monthly
statement.
ATM
Transactions.
You will get a receipt at the time you make a withdrawal from an automated
teller machine.
POS/Debit
Transactions.
You will get a receipt at the time you make a purchase. You may not get a receipt if the amount of
the transaction is $15.00 or less.
QCD
Transactions.
You will get a receipt at the time you make a withdrawal from a Quick Cash
Dispenser.
Wire
Transfers.
Wire transfers will be identified as Fed Wire Withdrawal on your monthly
statement.
Pre-authorized
Deposits and Withdrawals.
If you have arranged to have pre-authorized transfers on your account you can
call at the telephone numbers listed above to find out whether or not the
transfer has occurred.
Periodic
Statements.
You will get a monthly account statement if you have a Share Draft Account, E.T.
transactions, CU OnLine transactions, wire transfers,
pre-authorized transfers or ATM/POS withdrawals in a particular month. In any
case, you will get a statement of account at least quarterly.
OUR
LIABILITY FOR FAILURE TO MAKE TRANSFERS
- If we do not complete a transfer to or from your account on time or in the
correct amount according to our agreement with you, we will be liable for your
losses and damages. However, there are some exceptions. We will NOT be liable
for instance: 1) if, through no fault of ours, you do not have enough money in
your account to make the transfer, 2) if the transfer would go over the credit
limit on your overdraft protection line-of-credit, 3) if the telephone you are
using to access E.T. is not a touch tone phone, 4) if the computer system was
not available when you attempted to make the transfer, 5) if you fail to
properly follow service instructions on how to make the transfer, 6) if the ATM
machine where you are making the withdrawal does not have enough cash, 7) if
circumstances beyond our control (such as fire, flood or computer crash) prevent
the transfer, despite reasonable precautions that we have taken, 8) if the
transfer would violate any agreement between you and the Credit Union, 9) if the
information supplied by you or a third party is incorrect, incomplete, ambiguous
or untimely, 10) if a third party processes a payment untimely or refuses to
accept payment, 11) if your personal computer and/or software malfunctioned for
any reason.
We
may but are not obligated to make transfers to or from your account up to 10
days after we are aware of your death.
If you give access to your ATM/POS/Debit card and your PIN to a third party, it will be understood that the use
of the ATM/POS/Debit card and PIN is authorized by you, even after your
death. Your estate will be responsible
for all such authorized transfers to and from your account, until 10 days after
the Credit Union is aware of your death.
There
may be other exceptions stated in our account agreements with you.
UNAUTHORIZED
TRANSFERS AND WITHDRAWALS
- Tell us at once if you believe that your
ATM/POS/Debit Card, CU OnLine Password or one of your
PIN’s has been lost or stolen.
Telephoning
is the best way of keeping your possible losses down. If you tell us within two
business days, you can lose no more than $50 if someone accesses your account
without your permission.
If
you do not tell us within two days after you learn of the loss or theft of your
card or PIN, and we can prove that we could have stopped someone from accessing
your account without your permission if you had told us, you could lose up to
$500.00 in your account.
Also,
if your statement shows transfers or withdrawals that you did not authorize,
tell us at once. If you do not notify us within 60 days after the
statement was mailed to you, you may not get back any money you lost if we can
prove that we could have stopped someone from taking the money if you had told
us in time. When you notify us, we may ask that you complete and have
notarized an Affidavit of Unauthorized ACH Debit or Credit Activity form. We
must receive the form back within 10 business days after it has been mailed to
you or you will lose your right to assert a claim against us.
ERROR
RESOLUTION
- In case of errors or questions about your electronic transfers or withdrawals,
call or write us at the addresses listed above as soon as you can. If you think
your statement is wrong, or if you need more information about a transaction
listed on your statement, we must hear from you no later than 60 days after we
sent you the FIRST statement on which the error or problem appeared.
Tell
us your name and account number (social security number). Describe the error,
transfer or withdrawal you are unsure about and explain as clearly as you can
why you believe it is an error or why you need more information. Tell us the
dollar amount of the suspected error.
If
you telephone us or tell us in person, we may require that you put your question
or complaint in writing within 10 business days. We will tell you the results of
our investigation within 10 business days (or 20 business days for
foreign-initiated transactions and all transfers resulting from POS debit card
transactions) after we hear from you and will correct any error
promptly.
If
we need more time, however, we may take up to 45 days (90 days for
foreign-initiated transactions and all transfers resulting from POS transactions) to investigate your
complaint or questions. If we decide to do this, we will re-credit your account
within 10 business days (or 20 business days for foreign-initiated transactions
and all transfers resulting from POS debit card transactions) for the amount
that you think is in error so that you will have the use of the money during the
time it takes us to complete our investigation. If we ask you to put your
complaint or question in writing and we do not receive it within 10 business
days (or 20 business days for foreign-initiated transactions and all transfers
resulting from POS debit card transactions), we may not re-credit your
account.
If
we decide that there is no error, we will send a written explanation within
three business days after we finish our investigation. You may ask for copies of
the documents that we used in our investigation.
PROCEDURES
TO REVOKE PRE-AUTHORIZED TRANSFERS AND NOTICE OF VARYING
AMOUNTS
-
Right
to revoke authorization and procedures for doing
so.
If you have made arrangements for pre-authorized regular payments out of your
account, you can revoke any of these payments by: 1) notifying the originator of
the ACH transfer that you are revoking your authorization, 2) completing an
"Affidavit of Unauthorized ACH Debit Activity" form available by calling or
writing your branch office, and 3) returning the properly completed affidavit to
the Credit Union within 10 business days. Upon receipt of the properly signed
form, we will initiate the return. We may also ask for a copy of your
notification to the originator. Bill Payment transfers you scheduled and
initialed under the Bill Payer service are not considered pre-authorized
electronic funds transfers under the Electronic Funds Transfer Act. You may stop
any Bill Payment transfer you scheduled by canceling the order on CU OnLine or E.T. before the transfer has been made. After a
transfer has been made you will need to contact the merchant/creditor directly
to handle any problems, disputes or questions.
Notice
of varying amounts.
If these pre-authorized regular payments are going to vary in amount, the person
you are going to pay will tell you, 10 days before each payment, when it will be
made and how much it will be.
Liability
for failure to revoke a pre-authorized
transfer.
If we receive the properly signed form within the parameters outlined above and
do not process the return item, we will be liable for your losses or
damages.
DISCLOSURE
OF ACCOUNT INFORMATION TO THIRD PARTIES
- We will only disclose information to third parties about your account or the
transfers and withdrawals you make: where it is necessary for completing a
transaction; in order to verify the existence or condition of your account for a
third party, such as a credit bureau or merchant; in order to comply with
government agency or court orders; or if you give us written
permission.
FUNDS
AVAILABILITY SCHEDULE - YOUR ABILITY TO WITHDRAW FUNDS AT TRUGROCER FEDERAL
CREDIT UNION
This
funds availability schedule applies to your Share Draft Account at the Credit
Union but may also apply to deposits made to other share accounts under certain
circumstances.
Our
policy is to make funds from your deposits available to you on the same business
day we receive your deposit. At that time, you may withdraw the funds in cash
and we will use the funds to pay checks that you have written. Please remember
that even after we have made funds available to you, and you have withdrawn the
funds, you are still responsible for any checks that you have deposited that are
returned to us unpaid and for any other problems involving your
deposit.
For
determining the availability of your deposits, every day is a business day,
except Saturday, Sunday and holidays. If you make a deposit before 3 p.m. on a
business day that we are open, we will consider that day to be the first
business day of deposit. However, if you make a deposit after 3 p.m. or on a day
we are not open, we will consider that the deposit was made on the next business
day we are open.
LONGER
DELAYS MAY APPLY
- In some cases, we will not make all of the funds that you deposit by check
available to you on the first business day. Depending on the type of check that
you deposit, funds may not be available until the fifth business day after the
day of your deposit. However, the first $100 of your deposit will be available
on the first business day.
If
we are not going to make all of the funds from your deposit available on the
first business day, we will notify you at the time you make your deposit. We
will also tell you when the funds will be available. If your deposit is not made
directly to one of our employees or if we decide to take this action after you
have left the premises, we will mail you a notice by the day after we receive
your deposit.
Funds
Deposited at a Co-op Automated Teller Machine (ATM)
will
not be made available until the fifth business day after the day of your
deposit.
Funds
Deposited at a SHARED BRANCH will
not be made available until the second business day after the day of your
deposit of local checks or the fifth business day after the day of your deposit
of non-local checks.
FUNDS YOU DEPOSIT BY CHECK, AT AN ATM OR AT A SHARED BRANCH MAY BE DELAYED FOR A LONGER PERIOD UNDER THE FOLLOWING CIRCUMSTANCES - 1) We have reason to believe that a check you have deposited will not be paid; 2) You deposit checks totaling more than $5,000 on any one day; 3) You deposit a check that has already been returned before as unpaid; 4) You have overdrafted your account repeatedly in the last six months; 5) There is an emergency, such as failure of communications or computer equipment.
We
will notify you if we delay your ability to withdraw funds for any of these
reasons, and we will tell you when the funds will be available. They will
generally be available not later than the fifth business day after the day of
your deposit, yet we reserve the right to invoke an exception and delay the
deposit longer if needed. If you have a question regarding the availability of a
deposit, you should check with your credit union branch office.
SPECIAL
RULES FOR NEW ACCOUNTS
- If you are a new member, the following rules will apply during the first 30
days your account is open:
The
first $5,000 from a deposit of US Treasury checks will be available on the day
of deposit if received by 3 p.m. Any excess over $5,000 will not be available
until the ninth business day after the day of your deposit.
Funds
from deposits of cash, wire transfers, and the first $5,000 of check deposits
will be available on the business day received provided they are received by 3
p.m. and are made payable to you. The excess over $5,000 will be available on
the ninth business day after deposit.
TRUTH-IN-SAVINGS
ACCOUNT DISCLOSURES
Listed
below are descriptions of the types of share accounts we offer. Dividend rates,
fees and transaction limitations are also listed. Except as specifically
described, the following disclosures apply to ALL credit union share accounts.
Share Certificate Account terms are not listed in this disclosure but are
available from your branch office.
Rates.
Share accounts at the Credit Union are variable rate accounts and the dividend
rates and annual percentage yields listed may change monthly as determined by
the Credit Union’s Board of Directors. Dividends are paid from current income
and available earnings after required reserve transfers. The dividend rates and
annual percentage yields are prospective rates and yields that we anticipate
paying for the dividend period. The
Board of Directors will not declare a dividend on the share accounts of any
member having caused a loss to the Credit Union through bankruptcy or
otherwise.
Compounding
and Crediting.
Dividends are compounded daily and paid to the account monthly using the daily
balance method, which applies a daily periodic rate to the balance in the
account each day. The dividend period for all accounts is monthly beginning on
the first calendar day of the month and ending on the last calendar day of the
month. Dividends will be posted to accounts on the first day of the month for
the previous month.
Dividend
Accrual.
Dividends will begin to accrue on deposits on the business day that the deposit
is made to the account. If you close your account before dividends have been
credited, accrued dividends will not be paid. Accounts will not accrue a
dividend for any day that the account balance drops below the minimum balance
requirement.
Account
Transfers.
Funds in any share account will not be automatically transferred to a Share
Draft Account to cover incoming checks or scheduled Bill Payer payments. You
must call your branch office, the Electronic Teller or CU OnLine to initiate such a transfer prior to your checks being presented
for payment or prior to your Bill
Payer payment date.
Right
Of Set-Off.
We reserve the right to set-off negative balance or delinquent loan conditions
from any share account except an Individual Retirement Account.
Minimum
Balance Closure. We reserve the right to close accounts that
have less than the minimum balance for a period greater than 30
days.
PRIMARY
SHARE ACCOUNT
- (S1) Required Account
Current
Dividend Rate: Available on website, Current Annual Percentage Yield: Available
on website, Minimum Balance Requirement: $5.00, Fees: $5.00 exit fee charged
upon account closure, $1.00 per month low balance service fee if the account
balance is below $25.00 on the last day of each calendar month and no other
account relationship has been established, such as a Share Draft Account, Loan
or VISA account. (Members under 18 years of age will not be charged a low
balance service fee.), See Fees and Service Charges listed under SHARE DRAFT
ACCOUNT (SDA) - (S4), Limitations: No transaction limitations apply to this
account.
SECONDARY
SHARE ACCOUNTS
- (S2, S3, and/or S7)
Current
Dividend Rate: Available on website, Current Annual Percentage Yield: Available
on website, Minimum Balance Requirement: $5.00, Fees: See Fees and Service
Charges listed under SHARE DRAFT ACCOUNT (SDA) - (S4), Limitations: No
transaction limitations apply to these three share accounts.
CLUB
ACCOUNTS
- (S5 Vacation Club and S6 Christmas Club)
Current
Dividend Rate: Available on website, Current Annual Percentage Yield: Available
on website, Minimum Balance Requirement: $5.00, Fees: There are no fees that
apply to club accounts, Limitations: We will automatically withdraw the funds in
the Vacation Club account on the last business day in April and will
automatically withdraw the funds in the Christmas Club account on the last
business day in October. If you have a Share Draft Account with us, these funds
will be transferred to your Share Draft Account. If you do not have a Share
Draft Account with us, you will be mailed a check.
You
must contact us in advance of the designated transaction date if you have
special instructions for the dispersal of these funds. You may call throughout the year for
withdrawals from your Club Accounts up to a limit of three per year. If these
limits are exceeded, the Credit Union may close your Club Account.
INDIVIDUAL
RETIREMENT ACCOUNT (IRA)
Traditional
IRA - (S8)
Current
Dividend Rate: Available on website.
Current Annual Percentage Yield: Available on website, Minimum Balance:
$5.00
Roth/Roth
Conversion IRA
- (S10/S11)
Current
Dividend Rate: Available on website.
Current Annual Percentage Yield: Available on website, Minimum Balance:
$5.00
To
open the account: You must complete an IRA application. An IRA disclosure will
be provided with your application, Fees: There are no fees that apply to the
IRA.
HEALTH
SAVINGS ACCOUNT (HSA) -
(S12)
Current
Dividend Rate: Available on website.
Current Annual Percentage Yield: Available on website, Minimum Balance:
$5.00
To
open the account: You must complete an HSA application. An HSA disclosure will
be provided with your application, Fees: There are no fees that apply to the
HSA.
MONEY
MARKET SHARE ACCOUNT (MMSA)
- (S9)
Current
Dividend Rates: Available on website for total daily balance between $2,500 and
$49,999.99 and total daily balance of $50,000 and up, Current Annual Percentage
Yields: Available on website for total daily balance between $2,500 and
$49,999.99 and total daily balance of $50,000 and up. Minimum Balance: $2,500,
We reserve the right to close MMSA’s that have less
than the minimum balance for a period greater than 30 days, Fees: See Fees and
Service Charges listed under SHARE DRAFT ACCOUNT (SDA) - (S4), Limitations: Up
to six (6), but no more than six (6), telephone or electronic transfers will be
allowed on the MMSA per calendar month. There are no restrictions on the number
of transfers that can be made by mail, in person or made to repay loans. There
are no restrictions on the number of deposits, cashier’s checks or cash
withdrawals that may be made, provided such withdrawal is made directly to you.
You must maintain a minimum daily balance of $2,500 to obtain the disclosed
annual percentage yield.
SHARE
DRAFT ACCOUNT (SDA)
-
(S4)
Agreement: 1) we will pay share drafts signed by you or one
of your joint owners and the payments will be charged against your SDA or your
Overdraft Protection Line-of-Credit (L9);
2) only share draft blanks and
other methods approved by us may be used to withdraw funds from your SDA; 3) we
are not obligated to pay a share draft which exceeds the balance in your SDA; we
may, however, add the amount of the overdraft to your L9 up to the loan limit
approved and subject to the terms of your open-end loan agreement. We are not obligated to pay a share draft
more than six months old. You agree that
such additions to your L9 will be for provident consumer purposes; 4) except for negligence, we are not liable for
any action we take regarding the payment or nonpayment of a share draft; 5) if
your SDA becomes overdrawn due to our payment of one or more of your share
drafts, we may transfer funds from another account to cover the overdraft. You understand that the credit union will not
automatically transfer funds from another share account to cover share drafts
you have written; 6) any objection to any items shown on a
statement of your SDA will be waived unless made in writing to us on or before
the sixtieth (60th) day following the day the statement is
mailed; 7) all non-cash payments received on shares in
your SDA will be credited subject to final payment; 8)
the use of your SDA is subject to service charges in accordance with rate
schedules adopted by TruGrocer Federal Credit Union from time to time; 9) we
are authorized to recognize any of the signature(s) on your SDA application in
the payment of funds or the transaction of any business for your account. The joint owners of your account agree with
each other and you that all sums now paid in on shares and hereafter paid in on
shares by any or all joint owners are and shall be owned by them jointly, as
joint tenants, and are subject to the withdrawal or receipt by any of them. Payment to any of them or the survivor or
survivors shall discharge us from any liability for such payment; 10) our authority under this agreement may not be
changed or terminated by you, except by written notice to us, which will not
affect any prior transaction; 11) in the event we issue a plastic card to
facilitate the use of our programs, the signature(s) on your SDA application
indicate your request for the issuance of such a plastic card. This card would be used for identification
and to facilitate share and/or borrowing transactions; 12)
The joint owners on the SDA have the same rights as you, including but
not limited to, the right to close the account.
Fees
and Service Charges:
Service Charge ($0.00 per account), Stop Payment Order or Stop Payment Order
Renewal ($12.50 per draft), Copy of Draft ( $1.00 per draft), Copy of
Statement ($2.00 per statement), Returned Draft or Automated Clearing House
(ACH) Item ($15.00 per draft), Overdrawn Draft or Automated Clearing House
(ACH) Item if Paid by Credit Union ($15.00 per draft), ATM/POS/Draft Debit Card
($0.00 per year per card), Account Reconciliation ($7.00 per hour (waived if CU
error)), Carbon Copy Drafts, per box (varies depending on style), ATM
Transaction ($0.00 per transaction), POS Transaction ($0.00 per transaction),
MASTERCARD Debit Transaction ($0.00), CU OnLine ($0.00
per account), Bill Payer ($5.00 per month up to 10 payments with each
additional payment costing $0.40), Bill Payment Inquiry to Merchant ($18.00 per
inquiry).
A
currency conversion assessment of 0.2% of the amount of the transaction will be
applied to MASTERCARD ATM/POS/Debit card transactions that are converted from
foreign currencies to U.S. dollars. A
cross-border assessment of 0.8% of the amount of the transaction will be applied
to MASTERCARD ATM/POS/Debit card cross-border transactions, excluding
transactions initiated in
The
price of the carbon copy drafts will vary depending upon the style ordered. The charges will be posted to your account on
the last day of the month in which you receive your order. The actual amount will be identified on your
monthly statement.
Substitute
Check: To make share draft processing faster, federal
law permits financial institutions to replace original share drafts with
“substitute checks.” These checks are
similar in size to original share draft with a slightly reduced image of the
front and back of the original share draft.
The front of a substitute check states: “This is a legal copy of your
check. You can use it the same way you
would use the original check.” You may
use a substitute check as proof of payment just like the original share
draft.
Share
Draft Blanks:
Only share draft blanks and other methods approved by us may be used to withdraw
funds from your Share Draft Account.
Limitations:
We are not obligated to pay a share draft more than six months old and we are
not obligated to pay a share draft which exceeds the balance in the Share Draft
Account, although we may do so from time to time. If we pay share drafts and
overdraw your Share Draft Account, the $15.00 service fee will still be charged.
You may protect your account against overdrafting by
applying for an overdraft protection line-of-credit. If approved, we will add
overdrafts to your overdraft protection line-of-credit up to your credit limit.
If you exceed your credit limit, the $15.00 service fee will apply. We
will not automatically transfer funds from another share account to pay drafts
you have written.
If
your account becomes overdrawn, we may set-off the negative balance by
transferring funds from your other share accounts without prior
notice.